Update Date: 14.06.2024

Privacy Policy

I. General Provisions

  1. This Privacy Policy sets out the manner of collecting, processing, and storing personal data necessary for providing services electronically via the website.
  2. The controller of the Users’ personal data is SYMA POLSKA SP. Z O.O., located in Poland, ul. Przyjaźni 6/U5, 53-030 Wrocław, NIP 8992838169, REGON 369136452. You can contact us at: biuro@syma-group.com.
  3. Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter: GDPR).
  4. Data collected by the Controller will be:
    • Processed lawfully,
    • Processed for specified purposes and not further processed in a manner that is incompatible with those purposes,
    • Substantively correct and adequate in relation to the purposes for which they are processed,
    • Stored no longer than is necessary for the purposes of processing.

II. What Data We Collect

When contacting us via the form, we collect the following data:

  • First Name and Last Name
  • Email address
  • Content of the message

III. Purpose and Legal Basis for Data Processing

  1. The Controller processes personal data necessary to provide and develop the offered services.
  2. Personal data will be processed for the following purposes:
    • Communication with the User to provide necessary information and to build positive and reliable relationships, which constitutes a legitimate interest of the Controller (Article 6(1)(f) GDPR);
    • Promoting the Controller’s own products and/or services and those of its Partners by sending marketing information (newsletter) via email, provided the User has consented to receiving such notifications (Article 6(1)(a) GDPR);
    • Potential establishment, exercise, or defense of legal claims, based on the Controller’s legitimate interest in protecting its rights (Article 6(1)(f) GDPR);
    • Scheduling an appointment to present the product and build the brand’s good reputation. By scheduling an appointment in the Zencal calendar, you also accept Zencal’s privacy policy, available at https://www.zencal.io/docs/polityka-prywatnosci.
    • All emails are processed through our internal backend system to ensure data security and confidentiality in accordance with GDPR.
  3. In each of the above cases, providing data is voluntary, but necessary to conclude an agreement or use other functionalities of the website.

IV. Data Processing Period

  1. Personal data will be stored and processed for the period necessary to provide a response and for the time required for archiving correspondence, but no longer than 3 years from the date of termination of the electronic service agreement.
  2. Data processed on the basis of consent will be processed until the consent is withdrawn, provided that the withdrawal does not affect the legality of processing based on consent before its withdrawal.

V. Information on Data Processing

  1. Personal data, depending on the purpose of processing, may be disclosed to:
    • Entities affiliated with the Controller,
    • Entities cooperating with the Controller,
    • Subcontractors, particularly entities providing and servicing selected IT systems and solutions,
    • Courier and postal service providers,
    • Law firms.
  2. Personal data processed by the Controller may be transferred outside the European Economic Area, but personal data cannot be transferred to international organizations unless the User consents to it.

VI. Rights of Data Subjects

  1. The User has the right to:
    • Access their personal data,
    • Rectify their data,
    • Erase their data,
    • Restrict the processing of their data,
    • Data portability,
    • Object to processing based on the legitimate interests of the Controller,
    • Withdraw consent at any time without affecting the legality of processing based on consent before its withdrawal.
  2. The User has the right to lodge a complaint with the President of the Personal Data Protection Office if they believe that the processing violates their rights and freedoms.
  3. Automated decision-making is limited to sending automatic confirmations and reminders related to services the User has utilized, and is not intended to significantly affect Users. No profiling takes place.

VII. Cookies

Our website may use cookies to:

  • Store user preferences,
  • Collect analytical data (e.g., Google Analytics).

Cookies are small text files stored on your device by the web browser. You can manage cookies by changing your browser settings. If you block cookies, some functions of our website may not work properly.

By using our site, you agree to the use of cookies. This consent can be withdrawn at any time by changing your browser settings.

VIII. Embedded Content from Other Services

  1. Our website contains embedded content from YouTube to provide users with video content. Please note that when interacting with these videos, Google may collect and process certain information. We do not control the data collected by Google through its YouTube service and are not responsible for how Google uses this data. For more information, please refer to Google’s privacy policy.
  2. We also use the Google Maps API via Snazzy Maps to display the location of our company’s headquarters. When you interact with the map embedded on our site, Google may collect and process certain information, including your IP address and location data. We do not control the data collected by Google through its Maps service and are not responsible for how Google uses this data. For more information, please refer to Google’s privacy policy.

IX. Final Provisions

  1. The Controller reserves the right to make changes to this Privacy Policy, ensuring that the Users’ rights under this document are not restricted.
  2. In the event of significant changes to the Privacy Policy, Users will be informed in advance via a notice on the website and, if provided, through email communication.